All Systems Operational

Multishop Operational
eLC-Lagerabfrage Operational
Ticketportal Operational
Team Erreichbarkeit Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 10, 2026

No incidents reported today.

Apr 9, 2026
Completed - The scheduled maintenance has been completed.
Apr 9, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:19 CEST
Scheduled - Am 09.04.2026 erfolgt ein Update der Multishops. Es sind keine spürbaren Ausfallzeiten zu erwarten.

Den Changelog finden Sie unter:
https://service.desk.ede.de/servicedesk/customer/portal/1/article/5289902081

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On 09.04.2026, the Multishops will be updated. No noticeable downtime is expected.

You can find the changelog at:
https://service.desk.ede.de/servicedesk/customer/portal/1/article/5289902081

Apr 7, 16:23 CEST
Apr 8, 2026

No incidents reported.

Apr 7, 2026
Resolved - This incident has been resolved.
Apr 7, 15:22 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 7, 13:48 CEST
Investigating - Aufgrund eines Bot-Angriffs kommt es aktuell zu einer Überlast, weshalb einige Shops zeitweise nicht erreichbar sein können. Wir arbeiten bereits an einer Lösung.

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Due to a bot attack, we are currently experiencing high traffic, which may cause some stores to be temporarily unavailable. We are already working on a solution.

Apr 7, 12:47 CEST
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Completed - The scheduled maintenance has been completed.
Mar 27, 22:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:00 CET
Scheduled - Wegen geplanter Wartungsarbeiten kann es am 27.03.2026 zwischen 22:00 Uhr und 22:30 Uhr zu Einschränkungen bei der eLC-Lagerabfrage kommen.

Auch die Multishop-Lagerabfrage ist davon betroffen. In diesem Zeitraum kann es zu längeren Ladezeiten oder zu temporär nicht verfügbarem Lagerbestand von eLC-Artikeln kommen. Wir empfehlen daher, die Anbindung an eLC während dieses Zeitraums zu deaktivieren. Als Shop-Administrator können Sie dies unter „Einstellungen -> Lagerbestandsanzeige“ tun, indem Sie das Häkchen bei „ELC“ unter „Fremdläger abfragen“ entfernen und die Einstellung speichern.

Vielen Dank für Ihr Verständnis.

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Due to scheduled maintenance, the eLC stock availability service may be limited on 27.03.2026 between 22:00 and 22:30.

The Multishop inventory query may also be affected. During this time, you may experience longer loading times or temporarily unavailable stock information for eLC items.

We recommend disabling the eLC connection during this period. As a shop administrator, you can do this under “Settings -> Inventory Display” by unchecking “ELC” under “External Inventory Query” and saving the settings.

Thank you for your understanding.

Mar 27, 11:07 CET